Florence of Dart Discovery 55
My plans have now been confirmed and, weather permitting, I plan to set off across Biscay on July 27th. I don’t know how long I’ll be gone but I expect Florence. I will come back to Lymington either to recover or be moved on by Sue in the coming years.
We’ve very much enjoyed our stay. Your dockmasters and support generally has been unfailingly helpful. You have an excellent marina.
Gareth Griffiths is dealing with some chafe and splicing issues and a damaged windex but everything else seems sorted out now.
Venturer II 1982 Lavranos 36
Just a quick note to tell you what a good job your team have done sorting out the problem with my rudder and other work. What has been striking has been the imagination, professionalism and pride taken in doing a job properly… and from such young men who have clearly been trained to a high standard.
Please pass on to your team
Aglaia Humphreys 77
I would just like to say how impressed I was with David and Martin. They have done a fantastic job and worked long days with no fuss. Very neat and left no mess behind at all.
MZURI Moody 27
We have much enjoyed Berthon with its outstanding facilities and will be really sorry to leave – an association, which goes back to my father parking his very much larger boat with you in the 1970’s!
The boat is really much more reliable as a result of your excellent service work.
6th March 2018
MADRUGADA Fairline Targa 38 motor
Just a short note to thank you and your team for looking after me so well. Tom Wright, along with your other colleagues are first class in keeping the customer up to date with progress and getting on with the job and I congratulate you on having such a top team. My wife, Sandra, passed away a few months ago so it is very difficult for me doing things on the boat that we used to do together so it has been especially important to me to be looked after without any hassle.
I am looking forward to continued use of the boat this season with friends and family.
All of the best for 2018.
4th March 2018
Frances Louise V Amel “Santorin” 46
We got back to Yarmouth Harbour on Monday afternoon, quite satisfactorily thanks, moving through the water a lot faster than when we had come over to you in January. The strength of the wind here last week was quite phenomenal so we were stuck in the harbour for a couple of days. Our mass of new fenders (no socks) protected the topsides. But when the wind subsided we moved back to the River Yar Boatyard, on the next high tide, and so have been safe at “home” for a few days now.
We wanted to say how much we enjoyed meeting you, and working with you, over the works to Frances Louise V. It has been an absolute pleasure to deal with you, right from when we first picked you up from the ferry to see the boat. You eased us through an episode in our lives, and that of Frances Louise, that was full of important decisions, requiring lots of technical know how. It could, so easily, have become a very worrying time, but, through your input and approach, it all went very smoothly, from our perspective, and we are very grateful to you for looking after the three of us so well. We also liked dealing with the Berthon workforce. You have all been so friendly, helpful, welcoming, and above all, so very professional, and so good at what you do. We had great fun being with the boat in your yard – David is missing the buzzer in the evening telling him when its time to stop work! Thank you for accommodating him too. Most importantly we are absolutely thrilled with the work that you have done to Frances Louise. All beautifully completed. She looks absolutely great. When we tied up in Yarmouth people in the next boat came to chat to us and wouldn’t believe the boat was 22 years old! We all, including my Father, feel you have set her up well for the next 22 years…………. So a great big thank you to you all. We would have no hesitation in recommending Berthon to anyone else, or in coming back, if we need to, in the future. Thanks to your leadership it has been a good experience all round.
All the very best to you. Thanks once again for your help and support; and thanks too for a great job on the boat.
Helen and David
20th February 2018
Westbreeze Jeanneau NC11
Your service team have carried out a very fast and professional service of outdrive legs, propellers, anti foul and relaunch.
Before Christmas Tom Cloud arranged for Westbreeze to be on shore Tuesday 2nd January, first day back after Christmas holiday.
I arrived to find at 08.30 Westbreeze ashore being hosed off. Because of the need for a fast turn round your staff where excellent.
Tuesday boat service; Wednesday hull anti-fouled; Friday hull polished and by Friday lunch Westbreeze back in the water. It all went like clockwork.
Last week Wednesday morning Roy your engineer arrived to carry out 100 hr service the engines and with the same very fast, high standard of work being carried out so well.
After years in the Motor trade as a World Class SME it is good to see such excellence in your boat yard. I could not have received better service anywhere in Hampshire.
I was under pressure from Sea Ventures to have the work carried out on the Hamble, but pleased that I resisted their demands and stayed where I have confidence.
I have passed to Tom Cloud the Service quotes from Sea Ventures for comparison which shows you are competitive.
29th January 2018
Audacious Spirit II – Berthon Works – Table rectification – Delivery to RMYC Poole
Letter of appreciation re Dockmaster MRC
On Monday 24th July, I collected my above Motor Yacht from Berthon, subsequent to fully satisfactory completion of works, overseen by TW. I left the Saloon Table to be serviced and this was completed shortly thereafter.
On Monday 24th August, I drove over to Lymington to collect the table. Unfortunately, it would not fit safely in the boot. I contemplated returning in the boat to collect it, or hiring a van. In the event, completely without any request from me, your Dockmaster MRC, who had tried to help us secure the load, said that he would arrange to have the table delivered to my Boat’s berth at the Royal Motor Yacht Club in Poole. In the event, apparently, MRC used his own estate car to drive from Lymington to Sandbanks, Poole and delivered the table to the club. He did not call me and made no claim for reimbursement but did it on his own accord.
Quite frankly, I have to say that this service was totally exemplary and is, of course, a credit to your company and employees. I would like to thank MRC so very much for his kind efforts, which are deeply appreciated.
Owner – Audacious Spirit II
25th September 2017
Your Fault Windy 52
I just want to say a big thank you to you all for the great service this week. Simon Barnett and Tom Wright you have been really great !!!
Angela and Steve
29th June 2017
Sparkman & Stevens AGM 2017
I would like to thank you and your team for looking after us over the weekend, we all enjoyed the tour and were impressed with the set up you have built, also the way you run the company, and you apprentice program. One of our members may already be in touch with you for a quote for some work!
Please pass on our thanks to your team.
Sparkman & Stephens Association
A very warm thanks to you for giving time on Sunday to show the S&S party around Berthon and for giving us a fascinating, and most impressive, account of the facilities, and the expertise available on site, as well as your vision for the business. All the members I spoke too much enjoyed the visit, and Belinda and I were delighted to be able to show many of them just how good a refit and repaint of an S&S yacht can look after the team at Berthon have worked their magic.
That was most gratifying!
PENTIMENTO Sagitta 35
12th June 2017
Hullaballoo Nelson 44
Thank you for all the work you did on Hullaballoo over the winter. I thought everyone did a great job. Iain managed it all really well and helped a lot with coming up with sensible solutions for things that needed to be done. There is a great level of experience in your team which certainly gave me every confidence that things were being done properly. I was very impressed with Berthon and will be returning again in the winter to get a few more things done.
All the best
7th June 2017
Fairline Targa 52 Fairline Targa 52
Many thanks for this, and pass on thanks to Jamie also. You’ve got us out of an awkward situation in a professional and seamless manner.
I would also like to add that I thought the cost of the repairs was very reasonable in the circumstances.
25th May 2017
PENTIMENTO Sagitta 35
Thank you for all your care and courtesy which made this repaint and refit a very satisfying success. I much appreciated your advice and knowledge which contributed to the excellent outcome of this project.
Although our point of contact for this project was Robin, I am very conscious that behind him there was a whole team who produced the end result that was really first class in all respects. In particular, I think that the paintshop team produced a really beautiful result, and those who worked on the varnished brightwork did an outstanding job, which is most satisfying and gives the boat a showroom finish. So all in all it was a great piece of teamwork. Many thanks to you all at Berthon.
28th April 2017
Dreamtime Westerly Oceanlord 41
Just a line to thank you and your team very much indeed for doing such a brilliant job on the new spray screens. We are very pleased with the blue vinyl strip that is a huge improvement! The result is extremely pleasing – thank you so much! Please pass on our thanks to the grapefruit graphics specialists too!
Thank you also for project managing the work this spring so efficiently, and carrying out all our requirements to the letter. Needless to say, we are absolutely delighted with the outcome. The boat looks amazing! Well done! It was a pleasure exchanging with you, and thank you for making yourself so readily available for on-site meetings which was much appreciated.
26th April 2017
Southerly 420 Southerly 420
This is just to thank you, Simon and the team for the excellent work that you have all done. The gelcoat repair to the starboard side is invisible and the superstructure looks like new again. Could you please pass on our thanks, too, to the electrician who installed our new television and to everyone for leaving the boat in a tidy state. It was a pleasure to climb aboard this afternoon. We should also have thanked the shipwright who had the difficult and frustrating task of attempting to track down the source of the persistent leak in the aft cabin, which, it seems, was a production fault. The repair and re-caulking are as new and we are very grateful for his efforts.
Yacht and Owner Name Withheld
30th September 2016
CATCH THE WIND Discovery '55
I wish to take a minute to thank you for your on-going assistance in answering questions and retrieving details on previous work that has been done on our boat before we acquired it.
I really can not say enough good things about the support you have provided.
June 16th 2016
GALLANT LADY Aqua Star 38
Maureen and I are delighted with the finished result and the willingness of everyone to keep us informed of the progress and technical aspects of the job. The problems that were found (air intakes etc) were discussed in detail and solutions agreed between us in a satisfactory way. I also found the weekly job sheets on progress and costs very useful.
14th June 2016
I must say that Ian and your boys did a great and wonderful job getting Hush up and running for the weekend…they were working hard against the clock but they did it and their huge efforts were greatly appreciated – they are a great team so a big thank you again.
I look forward to seeing you soon and thank you again.
31 March 2016
JENNY Beneteau 211
Just a quick note to thank you for the work undertaken on Jenny. She looks great! The work on the transom was done beautifully and the lifting bracket performed perfectly on it’s first outing this weekend. The whole process was completely seamless, zero hassle and allowed us to be out on the water as soon as we arrived down for the Easter break.
29 March 2016
MADRUGADA Fairline Targa 38
Just a short note to say how pleased I am with the attention I have received from Tom Wright (Project Manager – Yacht Maintenance and Repair) whilst our boat is out of the water being worked on. It is very reassuring to know that Tom is looking after our boat and he and his team pay a lot of attention to detail.
16th February 2016
PENOLIAM Bowman 42
I am writing to let you know that I received a great service from both Brokerage and also the yard, throughout the process of buying and commissioning PENOLIAM.
I would like to let you know that the communication and service given by Alan (Yacht Brokerage) and Greg(Yacht Refits) was first class in all respects, so many thanks to you, and all your team for managing everything so efficiently.
PENOLIAM is currently in Camaret, waiting for a better weather window to head south across Biscay. I hope to get on board in Antigua and make the trip across Venezuela, Colombia, Panama and then on to her new home in Costa Rica.
May I wish all your team in Lymington a very Happy Christmas and another prosperous year in 2016.
30th November 2015
Sway Probus Group – Yard Tour Sway Probus Group
“The boatyard tour delivered some fascinating insights into local maritime history and how Berthon operates as a business. It was particularly interesting to see the strong emphasis placed on their training of apprentices”
Sway Probus Group, 12th November
Fairline Squadron Fairline Squadron
We have been at Berthon Marina since last Friday and are returning to Chichester tomorrow morning.
Quite a lot of work has been done on the boat whilst we are here and all to a very high standard.
Could you please pass our thanks and appreciation to Henry, Aaron and Greg for the work they have done. In particular, Henry moved heaven and earth to source and fit two new plotters.
Also please pass our thanks to James in the dock masters office who has watched over my Ferrari so helpfully.
Thanks also to all of the dock master team for their welcome, and friendly helpful support during our stay.
As usual, we plan to return next Easter and look forward to seeing everyone then.
“Client name withheld on request”
12th Sept 2015
PRINCESS V52 Princess V52
Thank you for our new Berth for our recently purchased PRINCESS V52; we have now had boats with Berthon for some forty years, and this is appreciated as making life much better for us; we have always enjoyed the atmosphere and helpfulness of the staff.
However, I would also advise that we have been most impressed with the recent yard work and installation of the upgraded Side Power thrusters. The work was very professionally carried out by your skilled shipwrights and engineers.
I would particularly like to express our Gratitude to Greg who took great care to ensure the work was to a very high standard. He also pointed out a few unrelated issues that were noted by your team and very efficiently put things right.
18th Aug 2015
AURA OF LYMINGTON Nicholson 476
Hi Brian & Robin,
We are delighted with the work that the Berthon team has put in, and particularly the efforts from Robin who had a tough task to project manage everything to get Aura looking and working better than new. There have been some steep learning curves and some frustrating moments but at last we can relax and enjoy the yacht as she was meant to be used. All we need now is some decent weather!!
We had a horrible crossing of Lyme Bay with a Force 5-6 on the nose which gave us a chance to see if the prop setting was right. It proved perfect in big seas, short wavelengths and strong winds and enabled us to punch through albeit like a submarine sometimes!
The water maker is working perfectly when dial is at 3.5, and the generator gave us stacks of hot water after a very wet walk with Humphrey! All the hard work was worth it, the boat works properly for the first time in 5 years…….
Hope this makes you smile on a Monday morning!
Very best wishes
13th July 2015
KIRA Najad 380
Thank you very much for your excellent assistance with our recent rigging problem. At one stage we thought we would be stuck in Guernsey for several weeks before the riggers there would even look at our problem, and they intended to lift the boat out before craning the mast off, which would have given us further problems with accommodation etc.
We were delighted that you were able to make the arrangements for the mast to be looked at even before we returned to Berthon, and that the mast was craned off, the problem fixed, and replaced all within the first working day after our return. The riggers, Dave, Adam and Tim were extremely professional and efficient as well as being friendly and sympathetic to our problem. They really did an excellent job, as of course did the electrician, Ian, another excellent member of your team.
In particular we would like to thank you for your excellent advice, rapid understanding of the nature of our rigging problem, willingness to help and for arranging the work, despite the fact that we were in St Peter Port at the time.
We have taken the opportunity to go home for a few days to do the laundry, cut the grass etc, and plan to cross the Channel again this coming weekend, which would be a week or so before our problem had even been looked at if we had stayed in Guernsey.
Thank you and your team, once again.
John and Tricia
18th June 2015
Yacht Rigging – Yacht Electrics
BHOOTAN Sabre 426
I just wanted to drop you a quick note to let you know what a great experience I’ve had with your team and with my initial time at Berthon.
Alan’s (Berthon International Yacht Brokerage) been an absolute pleasure to work with in completing the yacht purchase, organising the details of transferring ownership, and working though even the smallest details with the prior owner. He’s made everything just plain easy.
James (Yacht Refits) has been extremely responsive in managing all final works required on Bhootan to get her to launch. He’s proactively followed up and kept everything on track in a professional and courteous manner.
Robin (Yacht Refits and Rigging Services) has been great in providing realistic and actionable options to service and in some cases replace Bhootan’s rigging. His team (led by Dave I believe) was incredibly helpful last week going so far as to walk me through every piece of the rigging while patiently answering each and every question I had.
And finally, the dockmaster team (Berthon Marina) has gone out of their way to be helpful as I get settled including allowing me to temporarily relocate while dealing with an engine issue last weekend.
I can say without hesitation this is the best run marina I’ve ever experienced. Thanks for the warm welcome and congrats on compiling such a rockstar team. Now if you could just do something about the forecasted rain this weekend 🙂
15th June 2015
DRAGOON Kent 33
Thanks for confirming all is Ok. I am always pleased to bring my boat to Berthon and receive excellent service every time.
2nd June 2015
TOUCAN Truly Classic
I have just read the Berthon eNews on your prowess in the three paint shops and it has prompted me to write to you regarding the repair that you have made to the counter of Toucan.
Forget the paint shop, your chap has done a cracking job repairing the damage I inflicted in docking the boat one day. And it was done in the open with the weather hovering over the job. I am most grateful to you and your Team. Please pass my thanks to them.
31st March 2015
Marusia Bavaria Cruiser 35
Wow that’s service!!! Great relief to learn it was the cutter and nothing more serious. Many thanks. Its occasions like this when one realises the value of dealing with an organisation like Berthon – although sadly there are not too many in that category.
31st March 2015
NOOKA Sunbeam 44
Knowing that Nooka is in safe hands has made for a very stress free introduction to boat ownership for us so thanks to you and the team. Would you in particular pass on my appreciation to Yacht Refit Manager Robin and to your Boat Care Manager Simon Barnett, we are really chuffed with how Nooka has scrubbed up.
27th March 2015
LYDIA Bowman 48
“We are at 15 49 N 09 14 W Co 270 Sp 7 on the second leg of the ARC+ heading for St Lucia. We are being tracked on the ARC website. You will be pleased to learn that Lydia won the Class B race from the Canaries to Cape Verdes by a substantial margin.”
LYDIA Bowman 48
Update from S/Y LYDIA as she nears the finish of the ARC+ 2014 leading class B
For feedback …. 10/10 for the riggers. The setup has been perfect and has given no problems whatsoever. 90 miles to go and comfortably in the lead.
ISLA ROSE Westerly Oceanlord 41
My association with Berthon has been long and very happy. All your staff in each department – dockmasters, brokerage and the yard itself have throughout the years been nothing but helpful and pleasant, and I shall miss the personal touch.
2041 67' steel sailing yacht
Just a note to express our thanks for the superb efforts you and your team at Berthon to achieve the completion of the refit work in the planned time frame. The high quality of work enabled us to progress the MCA certification with confidence.
TIGRE Nordia 54
Many thanks for everything you’ve done for us this century and please more of the same in the next.
WILLOW Westerley Sea Hawk 34
Many thanks for look after and maintaining Willow so well.
AVOCET Moody 376
I am very happy with the quality of your workmanship. Your plumber is to be congratulated on an excellent installation, and I trust you to mention this to him.
TRULY CLASSIC 64' sailing yacht
The support from the yard while dealing with the rig failure had been excellent.
My thanks to all concerned.
PATRICIA Moody 46
I thought it was appropriate just to drop you a line to say thank you for the way you dealt with the damage which was caused to the rudder and hull. I would like to thank you in particular for the way you worked with my insurance surveyor and the way the repairs were handled. Everything seems to be okay now.
BRAVEHEART OF SARK 75' sailing yacht
I am writing to thank you and your team for the great effort made when Braveheart was in for the paint job. You managed everything admirably making the whole process smooth operating and efficient.
AVOCET Moody 376
All the work you did on “Avocet” has performed well; a great credit to you and your colleagues.
LINX Dehler 34
Thank you for your personal attention over the past couple of days and for your understanding of “our problem” You’ve a splendid squad of chaps working in the yard. Thanks once more for all your efforts on our behalf.
RUM JUNGLE 75' Motor Yacht
I felt I should write to let you know how pleased I was with the recent refit on Rum Jungle, which was finished both ahead of time and within budget.
SAYONARA 30' sailing yacht
We were struck by the friendly, “can-do” attitude of Berthon. The people there bent over backwards to help us in every way.
Thanks for everything.
SIMPLY THE BEST Baltic 42 DP
The boat is fantastic! Everyone in the fleet is complimenting ‘Simply the Best’ (especially the paint job). Many thanks for the excellent work you and your team have done.
ADRIENNE MAY Malo 45
I have been very pleased with the work carried out by the yard. The staff were polite and efficient; the bill, which I had been dreading, was very fair when it finally arrived!
AZOLLA Fairline Turbo 36
To let you know that this weekend’s outings in Azolla confirmed that your good work of dressing the blades of the props has cured last season’s worrying vibration; also that the rev counter thought to be US is working satisfactorily. Excellent news, you’ll agree!
I would like to compliment you on the excellent service you gave me on Monday of this week. Just to refresh your memory, within five minutes of discussing my problem with you one of your workmen was present at my boat, within thirty minutes the boat had been lifted and prior to lunch all repairs had been carried out and the boat was back on its berth.
This must be a record even for yourselves!
GRUMPY BEAR Jeanneau 45' sailing yacht
Let me say that I am pleased with the repair to the topsides and the subsequent repainting of the starboard side of the yacht. It does indeed look as good as new.
BEAR NECESSITY Moody 376
I’ve only just remembered that I didn’t thank you for finding an electrician for me on a Saturday morning a couple of months back. Please accept this tardy thank you now, for taking the trouble to find one at such short notice.
BRAVE HEART Fairline 42
Please pass on our/my thanks for your friendship to Dominic, Dave and Kim who have made our time at Lymington very pleasant.
GOING CONCERN Magnum 42
I just wanted to write you a quick note to say how much I greatly appreciated the quality of work and service that I received from Berthon whilst getting “Going Concern” ready for the season of circuits and bumps. Everybody went out of their way to help and I am really impressed by how your organisation works.
Please pass on my thanks to everyone involved.
ROMANZA Sunseeker Hawk 37
Many thanks for the work carried out on Romanza during the winter. I look forward to using your services again next year.
HOTCH POTCH Nordship 32
I thought that young David did a very good job and was always very helpful.
PATRICIA OF LYMINGTON Moody 46
On behalf of myself, my wife and our family I would like to personally thank Berthon, its directors, management and workforce for yet again doing the impossible. After finding my yacht’s maximum speed had dropped by 75% I telephoned in half way across the Solent late one afternoon to say I had a problem. At the crack of dawn the following day Berthon kindly lifted the boat and carried out the appropriate work required. My yacht was returned to the water and we were able to sail off that morning with our yacht in first class condition. I don’t feel there is another boat yard on the South coast who would have given such an excellent service to its berth holders as you do.
SIGNET Avon Rib
Many thanks for all your help with my wretched rib!
PIMMS Fairline Targa 37
Just a brief note to say thanks for the excellent work on the head gasket and the boat hood. All is running well and the hood looks great.
KAHUNA Azimut 55
Please pass on our thanks & appreciation to Dave Street for his care & attention.
AMAZING GRACE Windy 35
Julia and I have visited the boat this weekend and the condition in which she has been returned this time is exceptional. The boat is immaculate inside and out, and she has been secured on her mooring with a good deal of thought and care. We are also delighted with the transom door repair and the installation of the light. Such attention to detail goes a very long way to reassuring us as a Windy owner.
ALMA Sweden 45
My experience of Berthon has been extremely positive. The quality of service from everybody – Dave Street, Dockmasters, the office – has been outstanding. I hope to be back one day – you run one of the best marinas in the world.
TENENS SPIRIT Oyster 49
Thank you and your staff for all the help you give currently with servicing and maintaining Tenens Spirit.
ALMA Sweden Yachts 45
Experience of Berthon has been extremely positive, quality of service from everybody.
SOVEREIGN’S WAKE Moody 38
One of your engineers has just serviced my engine. Would you pass on my thanks to him for leaving the engine room so clean.
ISABELLA Starlight 35
My wife and I visited Isabella over Easter and were very pleased with all the work your people have done for us. Everything seems, as we originally asked, “Restored to its original condition” and the little problems all seem to have been fixed.
Thanks again for all the work.
TRUTZ Nicholson 35
I just wanted to say how pleased we are with Trutz. We have just been looking through the pictures from various stages of the refit and the transformation has been nothing short of amazing! … the overall quality of the workmanship on all aspects of the refit has been superb. Your project manager was extremely helpful and attentive throughout the whole process and ensured that we got the boat we wanted bang on time.
FELICIA Privilege 65 Catamaran
Myself Felicia and crew are now stuck into another busy season in the Med. All went well at Berthon.
Thanks for your help.
SEALEO Monterey 26
I thought I would drop you a line to thank you and your staff for all of your help over the last 4 weeks. They really have been fantastic and are a credit to your organisation – very helpful and professional, with a great attitude.
Once again thanks.
TRUANT OF OAMARU Bowman 40
I have been impressed with the professional way in which Berthon has handled this refit from the start. Your quotations have been clear and quick to arrive, we have been kept well informed on progress, Steve has done an excellent job as Project Manager, and the work has generally been completed to a good standard. We are particularly pleased with the teak deck. Thank you for all your efforts to enable this refit to happen in good time and allow us to only miss about 9 weeks of the sailing year. We have been sufficiently happy to consider Berthon again if and when the need arises and will be suggesting the same to friends who are looking for a boat yard to do work on their boats.
TAPEKA POINT Windy 40 Bora
Thanks very much for your help on this project – all in all it was very successful on a tight timeframe!
BEAR OF BRITAIN Farr 52
Berthon did a fantastic job on the Bear of Britain – she now looks amazing… all your guys were really helpful and friendly. Taking the rig out and all the faffing was a doddle.
TOUCAN Swan 56
More importantly, this is a moment for me to say thank you to you and all your merry men, and women, for the job you have done on Toucan. All seems to be well and she is in fine shape. I have got to know the majority of your workforce, some better than others, and they have all been most courteous. To them I would say a very great thank you.
Just dropping you a note to say thanks for all your help to date. We have managed to get a lot of work achieved since arriving at the yard a week ago. Please pass on my thanks to all those involved with the spray job.
HARMONY Half Tonner
Harmony is trucking along and we have just won round Jersey, thanks for your help getting her up and in the water, your team at Berthon were excellent.
EQUINOX Westerley 33
I write simply to express our delight at the outcome of the work on Equinox. We are very pleased we went for the full option in painting and polishing. I should also mention how pleasant it was in dealing with Dave Street and Kim Scott-Robinson. Dave was extremely patient and helpful – going way beyond any possible contractual responsibility to keep me informed and to advise what was best for the boat. He was extremely efficient in a very personable way. Kim too was her usual charming self – sorting out our various logistical requirements quickly and helpfully.
XII BAR BLUES X 442
We have always expected a high quality of work from Berthon. However, a recent episode deserves a special mention as it was totally unplanned. We discovered a problem with our spreader tips. This meant that we needed to have the mast un-stepped, various tasks carried out and the mast re-stepped. Whilst it was out, we took the opportunity of asking for some other maintenance to be carried out on cables and re-sealing of the chain-plates on the deck. Dave Street and his colleagues did a first-class job of organising the necessary work and it was all achieved in time for us to adhere to our original plan of leaving Lymington on 9 May.
The boat is now in Plymouth, ready for the Rally Portugal start next Sunday.
As the boat will be out of the country for a couple of years now, we’d also like to commend the Dockmasters; they are the best we have ever encountered.
Thanks again for such an impressive performance.
GREEBO Rival 41
Just to let you know Greebo (soon to be “Spring Dawn” by the way) and I arrived in Liverpool safe and sound yesterday evening. We enjoyed a couple of great days sailing to Falmouth via Dartmouth and then I brought her the last three hundred miles back here on my own.
Everything went really well – from Falmouth to Lands End we were doing 6 to 7 kts in 15 to 20 kts of breeze with just the genoa! All that good work on the hull paying off!
She looks great and was much admired by all and sundry. The engines performed faultlessly, including a long motor up the coast of Wales.
A big thank you to you and the unseen team, who did the work!
BEAR Six Metre
Please thank your yard technicians; they make a delicate task look very simple – and keep the nervous owners calm. We look forward to seeing you next year, if not before.
BRACER Aquastar 38
I just wanted you to know that Keith Harris and his electrician did a fantastic job on Tuesday. We had 10 people on board for Trafalgar 200 and you can imagine how I felt when I realised that the port engine wouldn’t start. Anyway, Keith was on board within 10 minutes of my original call and the electrician was there shortly thereafter. They both did a fantastic job and we were under way within 90 minutes. My assembled crew (which included MPs and (ex) Army Officers) were incredibly impressed at the speed of response and the fact that they were able to identify, and rectify, the problem. I just wanted you to know how much your staff are appreciated.
WILBER Sunseeker Comanche
Thank you very much for all of your efforts over the winter. I was very pleased with the quality of all the work undertaken by Berthon and in particular with the standard of customer service and communication provided throughout. This is what makes the difference between “just another supplier” and an excellent all round service. Look forward to seeing you at the end of the year.
MUTINE Oyster 37
As you will be aware Mutine has a new engine. I was greatly impressed by young Richard who appears to have done an excellent job under the expert guidance of Dave Street.
GIGI Linssen DS45
…absoutely delighted with the hard work and skill shown by the brokerage team, and the yard upon arrival…
RUBIA 44ft Sailing Yacht
I just wanted to register my appreciation for the very speedy and efficient service you gave to me when my boat Rubia was towed in to your yard early this week. The delay to our trip was minimal and the Berthon team was most helpful and friendly. Many many thanks to you!
MISTY Hunter Medina
Please pass on my sincere thanks to all those who so efficiently and helpfully assisted me today with the repair to the keel of Misty. Your lady in the office, the haul-out guys and rigger John were really great to get my problem sorted.
OWL Humphreys One Design
As you know, my yacht Owl was severely damaged in Cowes Week as a result of a collision. The bow was stove in for half a metre, and the stem fitting and forestay were hanging loose. As one might expect at this time of the year, after the accident my aim was to have the boat back on the water, repaired to a high quality and in as short a time as possible. In this I was delighted. Berthon gave me a schedule that was perfectly correctly established, and then complied with that schedule exactly. Not only that, it was a pleasure to deal with all the Berthon staff who were friendly, and quietly highly competent. I hope I won’t be back with a problem too soon, but the events of the last few weeks at Berthon leave me with a feeling of respect and gratitude. Thank you and your excellent, hard working team very much for a job well done.
CHARTWELL OF LYMINGTON
I have just returned from a trip to Salcombe in Chartwell and am happy to say that she performed faultlessly. I would like to congratulate Berthon for an excellent and meticulous repair. Please thank Steve Phillips and his team of very skilled tradesmen for their craftsmanship, care and good nature. Many thanks.
SPIRIT OF HOPE Oyster 485
Many thanks for your prompt attention to the problem and the very quick service you provided to keep Spirit of Hope in tip top serviceability.
L’ISME Mystic 60
I haven’t had a chance to thank you for the work that Berthon has done… it has been appreciated.
QUIVER Bowman 40
…thanks for your help and efficient service. I am impressed by Berthon.
GALLANT LADY Aquastar 38
Boatyard services have been excellent.
PAPILLON Westerly Konsort 30
A quick note to thank the lift out crew and your berthing master for collecting “Papillon” last Monday, craning out for a survey, rocking the boat on her keel for the surveyor, touching up the antifoul without even being asked and towing the boat back as arranged. In addition your berthing master phoned me on Tuesday morning to say that my father in law’s missing coat could not be found. We did in fact find the coat elsewhere. Please pass on our gratitude for the courtesy of all your staff on our visit.
JUNO OF LYMINGTON Sweden 41
Best wishes and many thanks for all your help with Juno.
BACKCHAT Prism 25
I am very pleased with the work Berthon have done on my boat.
JUST JOIA Mystic 60
I was delighted with progress today. Please say thank you to everybody involved. The standard of craftsmanship is very impressive. Many thanks for all the good work.
ROMANZA Sunseeker Hawk 34
Thank you very much for preparing Romanza superbly prior to me collecting her…
ALKIRA Najad 441
I would like to thank you and the team for fantastic service over the last couple of months. It is always difficult trying to control things from afar but you have facilitated the whole thing with efficiency and ease.
WHIMSICAL OF WIGHT Malo 45
We were down on the boat on Saturday and were thrilled to see her looking so good. The anti-foul looks so much better and the hull was spectacular. I also noticed that you had been active in the engine bay, which is great. Thanks for your help.
TRICKY C’S Princess 366
Thanks for the detailed invoice for electrical repairs to Tricky C’s. It is clear from the job description that there were many electrical issues causing the malfunction of trim tabs, hydraulic ram on leg, and most importantly the engine. I would like to thank you and your Company for your most efficient and speedy response, particularly following the Bank Holiday – I’m sure you have plenty on your plate.
PRODIGIOUS Weymouth 49
Thank you for sorting the boat out, and for such efficient and friendly advice.
HOODWINKED Feeling 32
I must tell you how delighted I am with all the new bits and pieces on Hoodwinked and the quality of the work.
ARBITRATOR Sydney 40
The service of Berthon is great and we told many of our friends about you and your company.
PIMM’S Fairline Targa 37
A brief note to say how pleased I am with all the work you and your team have done on PIMM’S. I was down with my daughter on Friday and everything on board was working well – a true delight!!
CLARION Swan 48
Thank you so much for all of your help. I truly appreciate it. Again, everyone at Berthon has my appreciation. Cheers to all – you’re the best.
SUPER SWORD Supermarine Swordfish
Thank you so much for returning the boat to her berth. We are delighted with the work that you have carried out on the boat which exceeds our expectations and has transformed her.
PENTIMENTO Sagitta 35
Thank you for arranging for the brightwork on Pentimento to be redone. I am very pleased with the result – it looks first class.
ROAD TAKEN Swan 65
We just got back from a week on the boat in Italy. We had a great time. We had 4 sixteen year old girls with us so the boat (particularly the plumbing) was put to the test. This was the first time we had seen the boat since we were in Lymington in May, and we were very happy with the work you all had done. Thanks.
WILD CAROL Swan 40
Everything was well done and I am fully satisfied. I certainly intend to use Berthon’s services so perhaps we will meet at some point in the future.
THETA VOLANTIS Sundeer 64
We just completed our shakedown cruise. All in all the boat did great. She sailed great, she motored great, the systems performed very well. I think you did a great job of managing the scope of the project. I really appreciate all you have done.
THAT’S AMORE Fairline 47
After two months, we cannot begin to tell you how moving to Berthon has changed our boating and overall enjoyment, absolutely fantastic. Have found all the staff very cooperative and extremely helpful. Dave Street and his team have done a couple of jobs for me and they were handled in a very professional manner, so thanks once again, and congrats on a well run operation.
THETA VOLANTIS Sundeer 64
Helen and I wish to thank you for all the hard work, thought, and skills you utilized on our behalf on the refit for THETA. We appreciate it and particularly since I was not there early on to aid in the scope of work. We are very pleased with all the projects that were accomplished on our boat.
A friendly face, immediate attention and an impeccable service – what more could we ask for! Thanks for all the help, it’s truly valued and appreciated as always.
THETA VOLANTIS Sundeer 64
…the charging system and electrical all worked flawlessly. We want to thank you for your prompt and professional handling of this issue for us. We remain highly satisfied and our confidence in Berthon is very high. Thank you again, and hope to see you in the future.
ROAD TAKEN Swan 651
Boat has been operating flawlessly.
CHALE BAY 40ft Fishing Boat
A brief note to say thanks to yourself and all the Berthon staff for the co-operation extended to me during the recent refit of CHALE BAY. The facilities at the yard are now first class and as ever I found the lads always helpful when asked for advice. I would also like to thank Carl who persevered with the blasting kit until he found the correct grit grade and method for the efficient antifoul removal.
SANMARA Nimbus 390
Just a quick confirmation to let you know everything was running fine with Sanmara when we took her out on Monday and the engines were running very smoothly. The Prop Shield obviously had no adverse effect. Also the repair on the bathing platform is very good and it’s nice to see the engines looking smart with little rust and some new paint – for a while anyway. Thank you for organising this.
INTEGRA Challenge 67
Thanks. Your guys kindly wound down the forestay and rigging once in – much appreciated. The topsides came up very well.
WINSOME S&S 41
Thank you very much for the very very nice work you did on Winsome.
AYERS AND GRACES Sweden 39
Thank you for all your help with Ayers and Graces. Would you thank your chaps in the yard for launching the boat yesterday, I didn’t expect to get in the water so soon – an excellent service by all of you. Once again I can’t thank you enough for your help and advice and patience.
PENTIMENTO Sagitta 35
The prop and engine are just fine and I am very pleased with the installation. Thank you for overseeing all this work.
WHISTLER Oyster 49
Just to let you know that the service given by Dave Cleal was excellent. He is a smart young man and sorted our windlass electrical problems very logically. Please give him my thanks.
BRAVEHEART IMX 38
Thank you for excellent service.
MUTINEER Moody 50
I was delighted with the results of the work carried out to Mutineer and would like to thank all involved. I enjoyed my whole experience at Berthon and am sure we’ll meet again.
JULIABET Nicholson 32
Thank you and all those at Berthon who have made the extra effort in the cause of customer relations – a welcome change these days.
BAN DRUIDH Beneteau 30
I would like to thank you and Dave and anybody else who has been involved at Berthon in resolving our problems. Your service has quite simply been outstanding and it is hugely appreciated. With British summers being so fickle, having a boat ashore laid up and out of action is very frustrating, however your response has kept this time to the absolute minimum.
HOODWINKED Feeling 32
I was able to do so well [in the Round the Island Race on 23 June] largely due to the work you have undertaken on Hoodwinked over the last two seasons in having a yacht in first class order. Please thank all your team for their efforts on my behalf.
PURITAN Giles 38
Just a few lines to thank you and your engineer, David, for getting us away on Friday. You will recall that PURITAN was suffering with fuel starvation. David eventually had to strip the lift pump and clean it before we could get fuel up to the filters. David was very courteous and worked cleanly onboard. We managed to get to our important engagement with ten minutes to spare. Thank you.
DUCK DHU Moody 46
Please pass on my thanks to all involved for not only an excellent job, but done in record time. Or is this the norm for Berthon? If so, great – it’s the best on the Solent.
ELSIE D Westerley 33
Many thanks for organising the renovation of our gas system. It is a relief to have it all sorted out.
RADIANT Southerley 110
I think that the fault that you found must have cured the problem. With thanks for your most efficient help in this.
TAONUI 42ft Sailing Yacht
That looks like a very thorough and effective piece of work and just what I wanted. Please tell them well done from me… and thanks.
TIGRE Nordia 54
I had good support in Lymington from your team. I would like to thank particularly: Keith who has been very helpful and nice to deal with and has a very positive attitude; Melvyn who is a great person on top of being so professional; of course Sue without whose professionalism and (concern) I would not have been able to buy the boat; and also a big thanks to all the very nice people who at one time or another have helped me.
TOUCAN Swan 56
I am writing a short note to thank you and your whole team for getting Toucan shifted and away. You, Kim, Tony and his gang, and the engineers all set to to get the boat away, in not very pleasant weather.
PLATONIC AFFAIR Sunseeker 41
A brief note to say how much we have enjoyed our stay at Berthon. Robyn and her team in the dock office have been friendly, competent and supportive throughout our stay. The bits of work done on the boat by Berthon have all been done to the highest standards.
AYERS AND GRACES Sweden 390
Thank you for your help over the winter. The service from you and the boys in the yard was much appreciated – it made the winter stay very pleasant. I shall be back in the autumn… Thanks once again.
HUGHIE 2 Windy 32 Scirocco
A brief note to say what a great job Nick and your team have done in getting Hughie 2 ready for the season – checked out all the systems; sea trial and therefore picked up all sorts of problems which they resolved – excellent.
This year’s clean is first class and set off with new fender sox and mooring lines Hughie 2 just winked at (us) as we arrived.
Well done – thank you.
THETA VOLANTIS Sundeer 64
We put 5000 miles under the keel the past two years. All systems great. Your continued support and response after we left are greatly appreciated. You always have our endorsement.
BEEBOP Fairline Phantom 46
Also wanted to say how impressed I am at the level of service I have received to date it’s been outstanding.
CLARION Swan 48
I would like to thank you for your help in finding the replacement parts in a very short period of time. Now everything has been fixed and Clarion is back in the water.
ARCTIC TERN Challenge 67
Now at 74 deg. North on the West Greenland coast on “Arctic Tern”. All is well and we are delighted with the boat.
Have sailed through a fair bit of ice and seen quite a few whales. Plan to cross Baffin Bay to Baffin Island (ice permitting) in a couple of days – then sail south on the Canadian East Coast and back to Lymington in October/September. Regards to Dominic and all at Berthon. Thanks for selling us the boat!
WEIGHT AND SEA Bavaria 44
Thank you for getting W&S back in the water for us. I spoke to David and he said he is happy with the repairs.
You were extremely helpful throughout and it is much appreciated.
KATIE JANE Linssen 339
It was a great surprise on Saturday to find that the new equipment has already been installed so thanks very much for arranging that.
TOM TIT 25' Wooden Sailing Yacht
Just a note to say herewith cheque, and thank you for the excellent service.
The yacht TOM TIT was a regular at Berthon in the 70’s and we now “trail sail” her all around Europe and launch/recover 6-8 times per season so you will be seeing us again soon.
Tony and Kim provided a slick but thorough service so please thank them for me.
SKAT Oyster 46
I have today received your invoice for the work you did on Oyster 46#11 ‘Skat’. Thank you for a most transparent invoice with everything neatly detailed. I was also very impressed by your charges – very reasonable.
Thank you for all the work you did on Skat.
SALTIRE Aquastar 46
Your electrician was charmingly helpful to us on Friday. Thank you very much for providing him.
THETA VOLANTIS Sundeer 64
Boat is running well, and we are in Martinique in the Caribbean. Generator, power transformer, and all systems your yard installed continue to operate flawlessly.
SEA DRAGON Challenge 72
Many thanks for the great work last week, pleasure to work with your guys.
TRUTZ Nicholson 35
Keith has been a great help…and I am very happy with the work that he has coordinated for us…
TRUTZ Nicholson 35
I just wanted to say thank you for sorting out all of the little jobs that we had that needed doing this time around. We are very pleased with the inner forestay set up which is a great addition to the boat. Please pass on our thanks to all of the guys who worked on the various jobs and best wishes for the rest of the year.
ALMA Sweden 45
Thanks for your help in getting jobs on ALMA finalised. Please pass on my special thanks to the electrician for all his work and help…
MEA BOURNA Riva 33
…just to let you know, took MB out to Alum Bay and back today – no issues. All seemed good – both on and off the berth(!). Thank you so much for all your work in getting her shipshape again.
TOUCAN Swan 66
Over the few years that Toucan has been wintering in the yard, I have got to know quite a few of your workforce and I like to think we have built a good relationship with them. They look after us very well, with good humour and skill. We thank you for that and look forward to continuing with the yard in that way.
ARCTIC TERN Challenge 67
Forgot to tell you how impressed I was with the lift out/launch guys – they were very helpful on the lift out and left the boat in good condition on the launch – many thanks.
GIGI OF LONDON Oyster 56
I would like to express my thanks to all in your organisation for their polite efficiency. Nothing it seems was too much effort for them. My greatest thanks must go to your Mr Keith Harris, who carried out the repairs to my boat with the utmost professionalism, a rare attribute to find someone so knowledgeable and honest, nothing was ever promised that he did not deliver on, the total opposite of my Marina in Cyprus.
Congratulations and many thanks.
ETOILE DU LARGE Bavaria 49
I would like to express all our thanks for the extraordinary job you made in a very short time on our boat. We arrived from France one afternoon with a rudder blade broken near the Needles. You made a very professional make up the next morning, permitting us to go on our cruise safely without delay.
MAYA Hylas 44
Thank you for all the help and support that you and your people have given to me over the last few weeks. It was good to have knowledgeable comments and support in helping me to reach decisions on what needed doing as priority. All of your people – shipwrights, engineers, technicians, stores people, admin and management could not have been more helpul, friendly and supportive.
RED HERRING Nimbus 280
Thank you for your rapid response
DUCK DHU Moody 46
My thanks to the team for fixing the wind gauge prior to my holiday.
MOTIVATION Windy 52 Xanthos
Many thanks yet again for your help, I shall be back in Lymington in October.
NIMROD OF BRAYE Bavaria 390
Once again many thanks for your personal supervision of all the jobs carried out.
SCRAM Beneteau 36
Thank you for the prompt, efficient and exemplary work your team carried out on my boat, ‘Scram’. I will be asking for your help again soon!
VITA Dale 45
Many thanks also for all the help and advice you give.
TAONUI Dubbel & Jesse 42
I would like to express my thanks to the skilled workforce at Berthon who carried out an extensive refit of Taonui this past winter. After 20 years of wandering the oceans she was in need of some tender loving care. Now she looks better than ever.
I would particularly like to thank Darren for his imaginative and excellent engineering installing a new windlass, replacing the innards of the diesel heater and executing some very professional welding of certain deck fittings.
Thanks also to the crew who stripped the old paint from the decks and prepped the surface. To state the obvious, this makes or breaks a repainting, and the care and determination of this team can be readily seen in the finished product. They laid the foundation for Chris’s perfect paint work. Not a ripple, sag or imperfection.
Speaking of painting, I wish that I had met the person who prepped and repainted the dinghy…..a great piece of work.
Thank you Smurf, the fix-it man, for putting it all back together after the painting was completed. Smurf delights in getting the details right which he does with a minimum of fuss and with considerable skill. It is the attention to the details that distinguishes a quality job from the ordinary.
Also thanks to John for waving his magic hands over the engine…..it has never sounded so sweetly.
And a sincere thank you to Dave Street who managed the whole project, made it all happen and kept me well informed with emailed pictures and weekly phone calls. I really appreciated Dave’s determination to ensure that the job was “done right”.
Taonui is off again to see some more of the world. This was her sixth visit to Berthon. Likely she will be back again in a few years.
TAONUI Dubbel & Jesse 43
Thank you for all the support