Jobs at Berthon

We are seeking an experienced and confident ERP Manager to extend the use of our Epicor ERP10 system across our four new business arms and to provide assistance alongside the IT Manager and business stakeholders to ensure Epicor is successfully used productively throughout the group.

This is an ideal opportunity for an individual who is looking for the step up to become the Epicor specialist and champion within a successful business.

The role will be hands on so you must have experience of working in both a technical and functional capacity. You will initially be working with Version 10.1.600, with a planned upgrade to 10.2.xxx this year.

Skills and Responsibilities

• Experienced in implementing Epicor 10
• Managing the in-house ERP system Epicor
• Prince2 Certified Practitioner would be beneficial but not essential
• Experienced with modules such as CRM, Information Worker, Project & Production Management, supply chain, product management, finance and BOM
• Providing users with support including custom dashboards, BAQs, BPMs, creating customisations and maintaining and developing SSRS reports

Capabilities in the following would be a distinct advantage:

• Requirements gathering and process mapping
• Data migration
• SSRS writing
• UAT, user training and writing user manuals
• Go live and post implementation support as well as project closure
• Systems customisation to ensure a fully functional and integrated Epicor system
• Upgrades, Migrations, Configurations and Customisations
• Development of BAQs and Dashboards
• BPM Application/Development
• DMT
• Post Go Live Support

This role would suit someone in an early career stage who is prepared to relocate to develop a long term career in Lymington. The successful candidate will be ready to take advantage of a lifestyle change to live on the sunny south coast of England, taking advantage of the sea on one side and the New Forest on the other. The role would suit a candidate with hobbies in boats and/or horses plus there is excellent cycling and walking locally.

CURRENT EPICOR 10 PROJECT LIST

INTEGRATION OF NEW BUSINESSES

• Berthon Power – Cox outboard engines
• Berthon RIB Solutions – Gemini RIBs
• Marine IP – Versadock pontoon solutions
• BHG – Outboards, boats and accessories
• Willow – Outboards, boats and accessories

CORE ERP10

• Version upgrade – To version 10.2.xxx
• Day to day issues – User support, problem management & resolution
• Infrastructure – Administration & improvements
• Project Management – Berthon customisations and enhancements
• CRM – Roll out CRM processes to sales and support
• Boat storage – Solution for one-off and recurring storage charges
• Boat moving – BMAPP: Solution to manage boat lifts, launches & moves*
• Holiday bookings – YARDHOL: Solution for yard staff holiday requests & authorization*

* These processes currently use in-house applications outside ERP10. We may either look to incorporate these into ERP10, or improve integration with ERP10 via data interfaces.

INTERFACING

Improving the integration of ERP10 with the following external systems:

• eHarbours – Third-party marina management system
• BOB – In-house yacht brokerage application
• MoD – In-house Contract Tasking Management application
• CTI – Phone system (outbound dialling, inbound screen popping)
• BMAPP – (See under CORE ERP10)
• YARDHOL – (See under CORE ERP10)

USER EXPERIENCE

Providing improved business tools within ERP10, particularly relating to:

• Purchasing – PO screen, PO Suggestions & Generation, Goods Receipt
• Job reporting – Easy job reports: job labour & timesheets, job materials
• Handhelds – Reliability of Berthon custom job material issues screen
• Stock locations – Warehouse bin numbering for Yamaha & Cox spares

The role of a Senior Dockmaster is to work as and direct a team to provide an efficient, effective, friendly and safe service to all clients of Berthon and Lymington Marina, to ensure the smooth day-to-day running of Lymington Marina, and to act as ‘Duty Lead’ when required.

The following attributes are essential for this role:

• To ensure the smooth day to day running of Lymington Marina operations;
• Computer literacy using a variety of software including, Microsoft excel, E-harbours and Epicor ERP system; further training can be provided as required;
• Good verbal and written communication skills, confident and personable with a good telephone & VHF manner;
• First-rate level of customer service in a customer facing environment;
• Example setting to develop and motivate the duty team;
• Ability to react to infrastructure breakdowns, emergencies and first aid, displaying motivating and encouraging behaviour;
• Ability to embrace change management as the department evolves e.g. Marina upgrades, process changes and potential dry stack.
• Flexible approach and teamwork required to be part of an effective shift rota, including evenings, weekends, public holidays, staff leave and cover for other absences;
• Initiative in your approach to solving problems;
• Observant & constant attention to detail, accuracy and recording capabilities;
• Ability to prioritise tasks and organise self and duty team in an often fast moving leisure marine environment treating others as equals and completing tasks fairly between all on duty;
• Well-presented and take pride in the company’s surroundings.

The following attributes are desirable for this role:

• Basic sales and marketing awareness;
• Practical skills to carry out basic maintenance tasks;
• Ability to work well within a team and be a team player;
• Leisure Marine industry experience
• VHF Radio License; (training will be provided)
• First Aid; (training will be provided)
• Powerboat Level 2.

Main Duties and responsibilities:

• Taking & recording bookings via E-harbours via phone, email and VHF radio to maximise income for Berthon Lymington Marina;
• Planning and allocation of daily, weekly, monthly LTC berths via E-harbours;
• Daily marina (& surrounding boatyard) audits to be fully completed on a twice daily basis (winter) and 3 times (summer) before set times;
• Complete daily, weekly and monthly checks, document and report findings in writing to Marina Manager
• During regular patrols ensure owners/ crew observe H&S/ COSHH requirements and are not using company equipment. Politely challenge unsafe behaviour or activity
• Invoicing & collecting a range of payments, including electricity, overnight visitors and long term casuals (including monthly and relevant departing yacht invoicing such as work in progress);
• Opening and End of day procedures (including cashing up) handover to / from night security;
• Holding and issuing keys, adhering to company policy and sign in procedure;
• Ensuring the safety of clients, staff and visitors on the marina, especially during periods of inclement weather;
• Conduct marina and boat yard tours to prospective berth holders, clients and rallies etc.;
• Operation of CCTV and WiFi systems ensuring all is kept up to date and fully working. Issuing berth holder with appropriate WiFi details;
• Retailing fuel, gas & oil using correct and safe procedures, adhering to all HSE regulations and company policies;
• Ensure that fuel stock is correctly recorded via excel and liaise with Marina Manager regarding fuel stock and in advance of ordering;
• Issuing and control of BBC stock to company staff and recording via EPICOR.
• Carry out checks to ensure all facilities remain in serviceable condition e.g. washrooms, laundry and car park barriers.
• Maintain a clean, tidy, safe and secure working & client environment
• Train new recruits including seasonal staff
• Carry out all functions required for the smooth running of the department including manual tasks and filling in as Dockmaster when required.
• Liaising with other in-house departments concerning boat movements;
• Event support where required (open weekends, berth holder events);
• Training and development as required

This is a hands-on role in a successful and dynamic family-run business. Reporting to the Group owners/directors, your role will be crucial to business continuity and success. You will be working with an IT Support Assistant, our ERP System Manager, and an external IT support service provider.

You will be responsible for the operation and maintenance of Berthon’s computer and communications infrastructure and systems, ensuring that they continue to support and enable secure and efficient business operations, and overseeing the incorporation of new business areas and branch offices into the system landscape.

The role will involve:

• Managing all computer and communications infrastructure and systems, hardware and software, and related applications
• Consulting business stakeholders and computer users to ascertain needs and to ensure that facilities meet user or project requirements
• Implementing and managing security, data integrity, replication and backup procedures
• Scheduling software and firmware upgrades and patches
• Managing secure network access for remote users and branch offices
• Designing maintenance procedures and putting them into operation
• Providing end-user education and support
• Troubleshooting and resolving any reported problems
• Managing IT and Communications expenditure, maintenance and support agreements and supplier relations
• Selecting and purchasing appropriate hardware, software and services
• Ensuring software licensing requirements and laws are followed
• Transferring knowledge to new staff
• Keeping up to date with relevant new technology

Key skills and experience needed:

• Good task and priority management skills
• Good analytical and problem-solving skills
• Excellent attention to detail
• Ability to understand complex information and business process requirements, and communicate effectively with non-technical colleagues
• A broad background in supporting IT and communications networks and systems
• MS Server & Desktop OSs and MS Office (including MS Access)
• Windows / AD network configuration and management
• VMWare virtualisation and Veeam backup software
• Firewall and email security gateway configuration management
• Database and application design, construction & integration
• Knowledge of IT best practices

Benefits:

• Competitive salary, depending on qualifications and experience
• Annual performance-related bonus and notional dividend schemes
• Company pension scheme
• South Coast / New Forest location and lifestyle choices

BHG Marine established in 1947 is synonymous with the Yamaha brand. Our Lymington Marina based parts business is looking to recruit a parts and accessories assistant. The successful candidate will join a fast-paced small team serving our trade and retail customer base.

Main Duties: The successful candidate will be responsible for outboard parts sales as well as distributing our various product ranges to both commercial and retail customers. This position would suit someone who has great customer service skills and a background in marine, parts or retail environments. Specific system & process training will be given.

The following attributes are essential for this role:

• Customer service skills
• Computer literacy
• Proven track record in a fast-moving environment 
• Quality control & good record keeping attributes
• Quick learner, able to work in a close team
• Great initiative and a hands-on attitude

Duties to include but not limited to:

• Conduct parts sales over the phone, via email and face to face with both retail and trade customers
• Process, package and dispatch orders
• Update the e-commerce website with customer order status
• Maintain stock records via a computerised system
• Ensure that all parts are checked upon receipt and marked up accordingly
• Ensure the stores area is maintained in a clean and efficient way

The following attributes are desirable for this role:

• Knowledge of or background in mechanical engineering
• Knowledge of or background in the marine industry
• Parts sales
• Logistics
• E-commerce
• Graphic design
• RYA powerboat level 2 / forklift licence / towing licence

 The Role

Install, repair and maintain a variety of leisure and commercial docks
Ability to manage a project from start to finish
Customer facing providing service and support 
Control housekeeping and safety of container facilities
Quality & Stock control: Place orders, control inventory, receive/unload goods, prepare orders for delivery on site including using a variety of tools and equipment.
Forklift Truck driving (training can be given)
Responsible for maintaining tooling and equipment in a serviceable state
Use of Epicor ERP system
Maintain all required documentation
Supplement sales team 
Dealing with technical enquiries (After gaining product knowledge and experience)
Travel in UK and overseas

The Person

Mechanical aptitude with marine knowledge
Clean driving licence 
Problem solving skills
Able to work either alone or lead a team
Self-starter
Motivated
Good telephone manner
Organised with the ability to plan their work
Good time management 
Powerboat Level 2 qualified (training can be given) 
Presentable with the ability to cross sell to other customers

Berthon Boat Co Ltd is a family business located in the desirable town of Lymington between the Solent and the New Forest.  Amongst a diverse range of activities, Berthon undertakes a number of new construction, rebuild and refit projects in both the commercial and yacht sectors.

With a long order book, we are now looking to expand our experienced project team with the appointment of a junior project manager; the position would ideally suit a newly qualified graduate or an enthusiastic junior manager looking for a new challenge.

Knowledge and skills

• Good solid marine technical knowledge
• Effective verbal and written communicator
• Good attention to detail and accuracy
• Interest in boating would be a distinct advantage

Reports to

• Project Manager

Duties and responsibilities (Training will be provided)

• Prepare project plans at both high and detailed level
• Define work instructions and prepare contract paperwork
• Define labour requirements, schedule work and deploy labour effectively
• Define material requirements and manage procurement to ensure timely delivery
• Monitor and control progress against plan to ensure timely completion
• Record and act upon quality issues and prepare rework plans
• Monitor and control costs to ensure profitability
• Provide detailed management reports
• Carry out tests and sea trials
• Prepare invoices and claims for payment
• Maintain accurate up to date records
• Further duties as may be determined for the effective and efficient running of the company

Due to expansion and increasing demand for our high-quality services, Berthon has positions available for experienced Shipwrights/Boatbuilders to join our highly skilled team of Shipwrights and their Apprentices on private yachts and commercial refit and repair projects.

The following attributes are essential for this role:

• Recognised Level 3 Boatbuilding Apprenticeship
• Excellent working knowledge of High-quality composite build and complex repair processes.
• Ability to work competently with a range of materials including wood and metals
• Excellent working knowledge of exterior and interior fit out processes
• Ability to work unsupervised to exacting standards
• Ability to interpret engineering drawings
• Be motivated
• Reliable
• Have a good eye for detail to produce top quality work
• Proven Marine industry track record.

The following attributes are desirable for this role:

• Eye for colour matching for gelcoat repairs
• Ability to supplement yacht varnishing and finishing processes

To supplement our team of highly skilled Marine Engineers and their apprentices on refit projects in our modern purpose built facilities and to service the needs of our marina client base working on a range of sailing and motor yachts as well as maintaining our own company vessels.

The following attributes are essential for this role:

• Recognised Level 3 Marine Engineering apprenticeship
• Experienced on a range of marine diesel engines, ancillary equipment and propulsion systems
• Ability to recognise and diagnose system faults
• Strong mechanical fitting skills
• Excellent eye for detail
• Reliable
• Motivated
• Ability to work unsupervised to exacting standards
• Proven Marine industry track record

The following attributes are desirable for this role:

• Good working knowledge of Volvo Penta, Yanmar and Cummins Marine diesel engines

• Good working knowledge of outboard engines

• Fabricating in S/S and Aluminium
• Good working knowledge of hydraulic systems

We are now inviting applications through our training provider via gov.uk or direct from our website for our 2019 apprenticeship cohort with a start date in September 2019

Berthon has been synonymous with yacht build and boat repairs since 1877, and we have a wealth of knowledge and experience. With 100 craftsmen and state of the art yard facilities in Lymington, Hampshire, Berthon has the ability to deal with all aspects of yacht maintenance, refits and boat repairs. We are also available for yacht construction or fit-out projects at the highest level. At our recently refurbished Lymington boatyard facilities, the dedication to providing the best service is key to the yard’s success. Berthon’s apprenticeship scheme has been established for more than 100 years, and many of our craftsmen have been with us throughout their working life.

Apprenticeships are available in the following disciplines:

• Painter/Sprayer
• Shipwright

The Selection Process

The first stage of the selection process is to complete an Application form.

In order to help your application we recommend you:

• Gather evidence of your interest in the Marine industry.
• Gather evidence of any relevant experience you have already gained in your chosen discipline.
• Gain work experience in the trade you want to apply for either here at Berthon or in another manufacturing environment.
• Research Berthon and the marine industry and consider why you want an Apprenticeship with Berthon.
• Stand out from the crowd – the more evidence you can gather the stronger your application will become, this is your opportunity to sell your attributes.

If selected, you will attend an assessment, trade test and interview at our training provider Brockenhurst College. Successful applicants at this stage will then be invited to Berthon for a formal interview and tour of the facilities.

Pre-Requisites for a Berthon Apprenticeship:

Marine Engineer

If you are applying to be a Marine Engineer you MUST have:

• A minimum of 5 GCSEs (or equivalent) at A*- C (9-5)  to include Maths at Grade B (6) or above and English plus Resistant Materials or relevant science subject
• A strong aptitude for problem-solving and attention to detail
• Good communication skills

The training you will receive:

• City & Guilds Level 2 & 3 in Marine Engineering
• PEO Level 2
• RYA Powerboat Level 2
• Functional Skills such as English and Maths
• Various Berthon courses such as Health & Safety, fixed machinery, manufacturers’ technical training and LEAN manufacturing as applicable

Marine Electrician

If you are applying to be a Marine Electrician you MUST have:

• 5 GCSEs (or equivalent) at A*- C (9-5) to include two at A* – B (9-6) in Maths and English plus a technology or relevant science subject
• A strong aptitude for Science, Maths and problem solving

The training you will receive:

• City & Guilds Level 2 & 3 in Marine Engineering (Marine Electrical)
• PEO Level 2 & NVQ Level 3 in Marine Engineering (Marine Electrical)
• RYA Powerboat Level 2
• Functional Skills such as English, Maths, ICT and Communication
• Various Berthon courses such as Health & Safety, product specific technical training including market leaders Raymarine and Garmin, LEAN manufacturing as applicable

Shipwright (Boat Builder)

If you are applying to be a Shipwright (Boat Builder) you MUST have:

• 5 GCSEs (or equivalent) at A*- C (9-5)  to include Maths and English plus Resistant Materials or relevant science subject
• Have a good eye for attention to detail
• Evidence of working with wood, either at school or as a hobby

The training you will receive:

• City & Guilds Level 2 & 3 in Marine Engineering (Boatbuilding)
• PEO Level 2
• RYA Powerboat Level 2
• Functional Skills such as English and Maths
• Various Berthon courses such as Health & Safety, product specific technical training including GRP laminating courses at Southampton Solent University and LEAN manufacturing as applicable

Painter/Sprayer

If you are applying to be a Painter/Sprayer you MUST have:

• 4 GCSEs (or equivalent) at A*- D (9-3)
• Have a good eye for attention to detail
• Initiative and a genuine interest in producing a top quality product

The training you will receive:

• City & Guilds Level 2 & 3 in Marine Paint Finishing
• PEO Level 2 & NVQ level 3 in Marine Paint Finishing
• RYA Powerboat Level 2
• Functional Skills such as English, Maths, ICT and Communication
• Various Berthon courses such as Health & Safety, City & Guilds spraying courses held at Berthon, LEAN manufacturing as applicable

Rigger

If you are applying to be a rigger you MUST have:

• 5 GCSEs (or equivalent) at A*-D to include English and Maths
• A strong interest in Sailing/ Yachting/ Boating
• A head for heights for working aloft masts
• Commitment to work outside all year round and in all weathers
• Ability to follow instructions, enthusiastic with good communication skills

The training you will receive:

• PEO Level 2
• Level 2 NVQ Diploma in Marine Engineering – Rigging
• Level 3 NVQ Diploma in Marine Engineering – Rigging
• RYA powerboat Level 2
• Functional skills such as English, Maths and ICT
• Specific machinery training with experience including Forklift, Cranes and tractors
• Various Berthon courses such as Health & Safety and LEAN manufacturing as applicable

Apprenticeship Funding Available for Marine Businesses

Click the links below to find out about the Apprenticeship Expansion Scheme and to download an application form for Ark Appeal Apprenticeship Scheme Funding.

• About the Apprenticeship Expansion Scheme (PDF)
• Ark Appeal Apprenticeship Scheme Funding Application Form (PDF)

Summary

Due to increasing demand Berthon has an immediate opening for experienced Cleaners to join our yacht valeting team at £9.00 per hour (above minimum wage) and the availability of overtime which is paid at time–and-a-half. Branded Personal Protective Equipment (PPE) is provided along with a fantastic setting at Lymington Marina, just minutes walking distance from the High Street and Lymington Town railway station.

Essential Attributes:

• Team player
• Strong work ethic
• Attention to detail
• Professional
• Reliable

Duties and Responsibilities:

• Cutting GRP surfaces using power tools and applicable PPE
• Polishing GRP & painted surfaces with appropriate products
• Washing down various size sailing yachts and motorboats within the marina
• Full detailed valeting using appropriate products to create a professional finish (COSHH)
• Other associated tasks as needed

The role also involves helping to keep our newly refurbished washroom facilities clean and maintaining the ship yard works area

NB Previous successful applicants have found alternative long term roles and careers at the family-owned Berthon having proven their reliability after working industriously with good time-keeping and a disciplined approach to all tasks.