Jobs at Berthon

Berthon has an immediate vacancy for a Seasonal Dockmaster until the end of September to supplement our existing experienced team in a busy, friendly and customer focused marina office.

The following attributes are desirable for this role but training will be given:

• Computer literacy to process bookings and populate databases
• Excellent verbal and written communication skills, confident and personable with a good telephone manner
• Good listening skills with the ability to retain information
• Presentable with good customer service skills
• Flexible approach for integration into a shift rota system including evening, weekend and public holiday shift patterns
• Basic understanding of the leisure marine industry
• Excellent attention to detail, accuracy and recording capabilities
• Local to Lymington

Main Duties and responsibilities:

• Taking/ recording bookings
• Safe collection of a range of payments
• Holding and issuing keys
• Carrying out berth checks
• Communication by VHF and portable UHF radios
• Issuing instructions to visiting yachts by VHF radio
• Ensuring the safety of clients, staff and visitors on the marina
• Retailing fuel and oil using correct and safe procedures, adhering to all regulations
• Good housekeeping awareness, ensuring all facilities are kept in a clean presentable manner
• Other duties as required by the Marina Manager or senior Dockmaster on duty

Berthon has an immediate vacancy for a full-time Dockmaster to supplement our existing experienced team in a busy, friendly and customer focused marina office.

The following attributes are essential for this role:

• Computer literacy using a variety of software including E-harbours and Epicor (ERP system)
• Excellent verbal and written communication skills, confident and personable with a good telephone manner
• Excellent levels of customer service
• Flexible approach for integration into a shift rota system including evening, weekend and public holiday shift patterns
• Knowledge of the leisure marine industry
• Excellent attention to detail, accuracy and recording capabilities
• Ability to prioritise tasks and organise self and juniors in a fast moving environment

The following attributes are desirable for this role:

• Basic, sales and marketing awareness
• Understanding of utility suppliers
• Practical skills to carry out basic maintenance tasks

Main Duties and responsibilities:

• Taking/ recording bookings
• Planning and allocating appropriate berths
• Collecting a range of payments
• Holding and issuing keys
• Carrying out a range of marina checks
• Ensuring the safety of clients, staff and visitors on the marina
• Operation of CCTV
• Retailing fuel and oil using correct and safe procedures, adhering to all regulations
• Ensuring all facilities remain in serviceable condition e.g. washrooms, laundry, car park barriers
• Maintaining a clean and tidy marina and work environment
• Liaising with other in-house departments concerning boat movements
• Event support where required

Reporting to the IT Manager, you will be one of a two-person team supporting 50+ computer users. As an ISO9001 and Cyber Essentials Plus certified company, we are looking for someone with a disciplined work ethic and good attention to detail, preferably with a background in Windows PC and network maintenance and support.

The IT Support role is focused on maintaining and developing the current IT hardware and software infrastructure and systems, including:-

• Windows 7 & 10 PC installation and maintenance (networked and stand-alone)
• Printer installation and maintenance (network and desktop)
• Day to day user support and problem resolution
• Network user profiles and security
• Network and server administration and maintenance
• Network storage administration, archiving
• System backup and recovery
• In-house application maintenance and development
• ERP system maintenance and development
• Liaison with external suppliers of IT equipment, support and consultancy

You will be involved in an increasingly wide range of activities which will develop along with your skills and knowledge. Learning will be primarily on the job; however, formal training may be arranged as necessary to effectively perform the role.

Your normal working times will be 08:00 to 17:30, with one hour for lunch. Very occasionally, some evening or weekend work will be necessary to avoid system downtime during normal office hours.

Berthon Boat Co Ltd is a family business located in the desirable town of Lymington between the Solent and the New Forest. Amongst a diverse range of activities, Berthon undertakes a number of new construction, rebuild and refit projects in both the commercial and yacht sectors.

With a long order book, we are now looking to expand our experienced project team with the appointment of a junior project manager; the position would ideally suit a newly qualified graduate or an enthusiastic junior manager looking for a new challenge.

Knowledge and skills;

• Good solid marine technical knowledge
• Effective verbal and written communicator
• Good attention to detail and accuracy
• An interest in boating would be a distinct advantage

Reports to;

• Project Manager

Duties and responsibilities;

• Prepare project plans at both high and detailed level
• Define work instructions and prepare contract paperwork
• Define labour requirements, schedule work and deploy labour effectively
• Define material requirements and work with procurement staff to ensure timely delivery
• Monitor and control progress against plan to ensure timely completion
• Record and act upon quality issues and prepare rework plans
• Monitor and control costs to ensure profitability
• Provide detailed management reports
• Carry out tests and sea trials
• Prepare invoices and claims for payment
• Maintain accurate up to date records
• Further duties as may be determined for the effective and efficient running of the company

Berthon has an immediate position available for an experienced Rigger to join our highly skilled workforce working on a wide variety of vessels in our marina and in our modern facilities.

The following attributes are essential for this role:

• Excellent working knowledge of running and standing rigging
• Rig Tuning
• Swaging
• Splicing and ropework
• Mast stepping and un-stepping using a variety of lifting tackle and cranes
• A good head for heights
• Sailing experience
• Boat handling experience
• Ability to work unsupervised to exacting standards
• Be motivated
• Reliable
• Have a good eye for detail to produce top quality work
• Proven industry track record.
• A good communicator able to work in a small close-knit team.

The following attributes are desirable but not essential for this role:

• Fabricating in S/S and aluminium
• Knowledge of hydraulics

Due to expansion and increasing demand for our high quality services, Berthon has an immediate position available for an experienced Marine Electrical/ Electronic Engineer to join our highly skilled team on marina & refit based projects.

Knowledge and skills

You must be Apprenticeship time served and have the following attributes:

• Experienced in electronic installations and service support of market leaders including
  • Raymarine – the world leader in marine electronics for recreational boating and light commercial marine markets
  • Garmin – the leading GPS manufacturer, number two in the marine market
  • Navico – Distributor of the B&G, Simrad, Lowrance, Northstar, Eagle & MX Marine Brands.
• Excellent diagnostic skills with the ability to work to exacting standards
• In depth knowledge of Marine electrical DC and AC systems.

Candidates must be self starters, motivated, reliable have a good eye for detail and proven track record in the leisure or commercial marine industry

Main Duties and responsibilities

• A wide range of electronic and electrical installations.
• Fault diagnosis on a range of engine electronic management systems and navigation systems.
• Commissioning, dock side trials, sea trials, collection and delivery trips.
• Able to work on own initiative to provide support to customers.
• A wide range of instrument and wiring upgrades.
• Working in a team with all trades to produce a quality product to budget and on time.

Confident and experienced PA required to provide administrative support for Managing Director in busy large boatyard & marina. The successful candidate must have first-hand knowledge & experience in marine terminology and will have strong organisational skills, coupled with good customer relations and a high level of computer competency. They must have the ability to work accurately and efficiently and be able to prioritise, work on own initiative and feel confident representing the MD when absent. The right person will need to have a ‘can do’ attitude and the ability to take on a wide variety of tasks.

Knowledge and skills

• Strong written English
• Excellent computer skills, including Excel and MS Word
• Strong customer service skills
• Good attention to detail and accuracy
• Ability to comprehend and immerse into all aspects of Berthon life from marketing to spare office letting, berth holders to boatyard clients and company investments
• Ability to prioritise and multi-task
• 5 years’ experience as a Personal Assistant or equivalent
• Must like dogs

Duties and responsibilities

• Confidential private support
• Travel arrangements (UK and overseas)
• Diary management
• Coordinate and work on multiple projects
• Marina administration and invoicing
• Archiving
• Correspondence – emails/letters/faxes
• Recruitment – placing ads, collecting and coordinating applications
• Personnel – recording holiday and sick time
• Filing
• Answering telephone, taking and passing on messages, pick up overflow calls from Reception as necessary
• Other duties as required, with occasional tasks for other Directors

Salary

• c.£30K
• Annual bonus and/or Notional dividend after a full financial years’ service (subject to Directors’ discretion)

Apprenticeships are now closed for 2017. We will be inviting applications for a September 2018 start in January 2018.

Berthon has been synonymous with yacht build and boat repairs since 1877, and we have a wealth of knowledge and experience. With 100 craftsmen and state of the art yard facilities in Lymington, Hampshire, Berthon has the ability to deal with all aspects of yacht maintenance, refits and boat repairs. We are also available for yacht construction or fit-out projects at the highest level. At our recently refurbished Lymington boatyard facilities, the dedication to providing the best service is key to the yard’s success. Berthon’s apprenticeship scheme has been established for more than 100 years, and many of our craftsmen have been with us throughout their working life.

Apprenticeships are available in the following disciplines:

• Shipwright
• Rigger

The Selection Process

The first stage of the selection process is to complete an Application form.

In order to help your application we recommend you:

• Gather evidence of your interest in the Marine industry.
• Gather evidence of any relevant experience you have already gained in your chosen discipline.
• Gain work experience in the trade you want to apply for either here at Berthon or in another manufacturing environment.
• Research Berthon and the marine industry and consider why you want an Apprenticeship with Berthon.
• Stand out from the crowd – the more evidence you can gather the stronger your application will become, this is your opportunity to sell your attributes.

If selected, you will attend an assessment, trade test and interview at our training provider Brockenhurst College. Successful applicants at this stage will then be invited to Berthon for a formal interview and tour of the facilities.

Pre-Requisites for a Berthon Apprenticeship:

Shipwright (Boat Builder)

If you are applying to be a Shipwright (Boat Builder) you MUST have:

• 5 GCSEs (or equivalent) at A*- C to include Maths and English plus Resistant Materials or relevant science subject
• Have a good eye for attention to detail
• Evidence of working with wood, either at school or as a hobby

The training you will receive:

• City & Guilds Level 2 & 3 in Marine Engineering (Boatbuilding)
• NVQ Level 2 & 3 in Marine Engineering (Boatbuilding)
• Functional Skills such as: English, Maths, ICT and Communication
• Various Berthon courses such as: Health & Safety, product specific technical training including GRP laminating courses at Southampton Solent University and LEAN manufacturing as applicable

Rigger

If you are applying to be a rigger you MUST have:

• 5 GCSEs (or equivalent) at A*-D to include English and Maths
• A strong interest in Sailing/ Yachting/ Boating
• A head for heights for working aloft masts
• Commitment to work outside all year round and in all weathers
• Ability to follow instructions, enthusiastic with good communication skills

The training you will receive:

• PEO Level 2
• Level 2 NVQ Diploma in Marine Engineering – Rigging
• Level 3 NVQ Diploma in Marine Engineering – Rigging
• Functional skills such as: English, Maths and ICT
• Specific machinery training with experience including Forklift, Cranes and tractors
• Various Berthon courses such as: Health & Safety and LEAN manufacturing as applicable

Summary

Due to increasing demand Berthon has an immediate opening for an experienced Valeter to join our yacht valeting team.

Skills and Experience

Essential Attributes:

• Team player
• Strong work ethic
• Professional
• Reliable

Duties and Responsibilities:

• Cutting GRP surfaces using power tools and applicable PPE
• Polishing GRP & painted surfaces with appropriate products
• Washing down various size yachts and motorboats within the marina
• Full detailed valeting using appropriate products to create a professional finish (COSHH)
• Other associated tasks as needed
• The role also involves helping to keep our newly refurbished washroom facilities clean and maintaining the ship yard works area