May 12, 2020
Berthon Site Access Covid-19 Protocol, Update 2 (May 15 2020) (changes in green)
This document provides as much up-to-date information as possible for boat owners using our marina and boatyard based upon Government guidelines and our own Risk Assessments.
Government’s guidelines are:
Self-isolate if you or anyone in your household has symptoms.
Are there restrictions on how far I can travel to the marina?
Yes & No. You can travel to the marina irrespective of distance. You should not travel with someone from outside your household unless you can practise social distancing – for example by cycling and are one-on-one.
Overnight on board; Lockdown is NOT over.
Unless your boat is your primary residence, government guidelines are that you cannot stay overnight. ‘Leaving your home – the place you live – to stay at another home for a holiday or other purpose is not allowed. This includes visiting second homes.’ https://www.gov.uk/government/publications/coronavirus-outbreak-faqs-what-you-can-and-cant-do/coronavirus-outbreak-faqs-what-you-can-and-cant-do
Leisure Boat Movements
As per the 13 May statement from DEFRA,
all forms of water sports practiced on open waterways, including sailing, windsurfing, canoeing, rowing, kayaking, surfing, paddle-boarding and the use of privately-owned motorised craft (in line with the guidance issued by the relevant navigation authority) are allowed. You can continue to use towpaths for walking, running and cycling, being mindful of other users and people living in boats along the water.
Lymington Harbour Commission confirmed that the river is open on 13 May.
Berthon Lymington Marina will be open for short stays (IE up to 4 hours) and long-term berth holders but not be providing overnight berths for visitors in line the no staying away from home policy.
Check-in & Check-out at the dockmasters on every visit please
Our collective challenge is to monitor when you, contractors, and we are aboard boats. With Covid-19 surviving airborne and on surfaces our Risk Assessment suggests a 72-hour moratorium between individuals going aboard. Accordingly, please inform us when you are on board and when you left. This way we can isolate the boat for 72 hours before the next unrelated party can have access.
Please return trollies to the new trolley pound adjacent to Dockmasters office so the handle can be cleaned; owners are advised NOT to touch other parts of the trolley.
We have 2m social distancing measures in the most populated areas of the site and now that Government has reduced movement restrictions, we look forward to welcoming owners coming to check on their boats.
All piers are more than 8’ (>2m) wide; individual finger pontoons are between 2’and 5’ (<2m) wide. Accordingly, please be alert and move into a finger when someone is coming in the other direction.
Dockmaster Office (staffed 0800–2100hrs by dockies; 2100-0800hrs by security)
The Dockmasters have been working throughout the lockdown and to comply with 2m distancing we have set up a secondary dockmaster reception area adjacent the marina building, thereby providing an area for more informal discussion with owners and contractors; this enables the main office to continue to hand out keys using the protocol we adopted prior to lockdown. This includes sterilising keys before handing them out and again upon receipt.
Whilst owners and their families who have been self-isolating in their homes can be close together, we ask individuals to distance themselves 2m from our staff at all times.
Covid-19 Protocol Centre
We have borrowed BHG’s boat show trailer to use as a centre for brief discussion with owners and contractors; 2m distancing is mandatory and to comply with relaxed rules on meeting the public, only one-on-one meetings can take place please.
WC’s & Washrooms
Whilst the country is testing a less restricted lockdown, we have trialled regular cleaning throughout normal working hours for staff use only; most yachts have such washroom facilities aboard which we propose you use with your family to keep safe. We cannot guarantee they will be corona-free at any time and as such, the washrooms are closed for owners and contractors for the time being. We will monitor the situation and welcome feedback (at our Corvid-19 Protocol Centre).
Coronavirus Hangs Around / Temporary Registration Process
Because Coronavirus can survive on some surfaces for up to 72 hours, we ask all owners and contractors to register their arrival and departure either in advance, by email or upon arrival at one of the two dockmaster offices so we can monitor who was on which boat and when. This is for the safety for all parties and we specifically request owners and contractors not to make impromptu visits if jobs are outstanding in case a contractor or we are working aboard.
Boat Lifting & Launching Movements
Our boat moving team have been working to get a head start on boat launches and lifts that were not possible during lockdown; we ask that owners do NOT come to watch the launch/lift of their boat during these hazardous times.
You can meet one other person from outside your household if you are outdoors at the marina. Public gatherings of more than 2 people from different households are prohibited in law, including with Berthon staff. At all times, you should continue to observe social distancing guidelines when you are outside your home, including ensuring you are 2 metres away from anyone outside your household.
During this lockdown (that is continuing but with some softer rules) we have been performing bespoke security checks on boats (often with FaceTime) on owners’ requests; dockmasters will continue to complete their regular site tours.
Berthon Intl New Yachts Sales & Brokerage Viewings
Berthon Intl have a specific protocol for viewing boats for sale. Please call direct on 01590679222 to make an appointment.
We have been speaking to those owners whose boats have been ashore and many who may wish to have their boat lifted. We have a small but growing team of technicians back at work.
Our collective challenge is to monitor when you, contractors, and we are aboard. With Covid-19 surviving airborne and on surfaces we have a 72-hour moratorium between individuals going aboard. Accordingly, please inform us when you are on board and when you left. We will inform owners when work is finished.
The marina office building 2ndfloor reception is unmanned so please contact Tom Cload, Kevin Ashworth, or Matt Hart by phone or via the dockmasters to discuss any work by the Yacht Maintenance and Repair (YMR) team.
Berthon Staff & Owner Meetings
When boat owners request face-to-face meetings, these will be at the boat with the relevant project manager from the YMR team following two metre distancing rules at all times.
The boatyard-gated entrance at Bath Road will remain closed and access to sheds is for Berthon staff only; owners and contractors are simply not permitted. The stores are operating with a closed counter and all items and materials ordered via your project manager for delivery to our Berthon staff. PMs can place orders for owners.
If you feel you would like us to perform a sea trial please get in touch with the YMR team.
Annual Berth Holder Reviews
We thank those who filled in the annual review forms last year. We scored between 8.2 and 9.6 /10 over the nine questions and this year we still plan more changes to ensure we continue to improve where we can. If you have time to add a comment to Trust Pilot or Google please do so here. We appreciate your support.
We thank you all for your continued patience and determination to see off the virus. We, collectively, now need to ready ourselves for a different way of boating that is mindful of the safety of all boat owners, your household members, and the wider Berthon and contractor workforce, as well as maintaining sensible behaviour afloat to prevent poor press that might jeopardise the gift that has been returned to us, IE going to sea.