Seasonal Dockmaster

Become part of the Dockmaster Team

Berthon, Lymington Marina are looking for a Seasonal Full Time Dockmaster to work from March to September inclusive. Berthon, Lymington Marina is a high profile, family owned Marina situated on the picturesque Lymington River, making it a popular visitor destination. Our aim is to deliver exceptional 5 star customer service which demands the very best from our Marina team. Please send your CV along with a completed application form to

The following attributes are essential for this role:

  • Computer literacy using a variety of basic software including (Excel, Word and Outlook)
  • Excellent verbal and written communication skills. Confident and personable with a good telephone manner.
  • Excellent levels of customer service, both written and verbal.
  • A flexible approach to working, including a shift rota (including evening, weekend and public holiday shift patterns)
  • Excellent attention to detail, accuracy and recording capabilities
  • Ability to prioritise tasks and organise self and juniors in a fast moving environment

The following attributes are desirable for this role:

  • Practical skills to carry out basic maintenance tasks
  • Knowledge of the leisure marine industry

The following qualifications are desirable, but not essential for this role:

  • First Aid.
  • VHF Radio license.
  • Powerboat Level 2.

Main Duties and responsibilities:

  • Taking / recording berth bookings.
  • Planning and allocating appropriate berths using e-harbours.
  • Collecting a range of payments via EPOS systems.
  • Holding and issuing keys in accordance with company policy.
  • Carrying out a range of marina checks as directed by Senior Dockmasters and Marina Manager. Ensuring boats are adequately secured and safe.
  • Carry out a detailed audit of boats within the Marina.
  • Ensuring the safety of clients, staff and visitors on the marina.
  • Operation of CCTV and IT systems inc WiFi.
  • Retailing fuel and oil using correct and safe procedures, adhering to all HSE regulations.
  • Sales of ice and laundry tokens.
  • Ensuring all facilities remain in serviceable condition e.g. washrooms, laundry, car park barriers.
  • Maintaining a clean, safe and secure working environment.
  • Liaising with other in-house departments concerning boat movements.
  • Event support where required.

John Husband – Marina Manager
Berthon Boat Company Limited
The Shipyard, Bath Road
Lymington, Hampshire
SO41 3YL