Valeting and Boat Moving Manager

At Berthon, we believe that our history and our people make us what we are today – a family-run business offering exceptional maritime services from our world-class facilities.

Berthon is an innovative and spirited company, committed to your individual development. We are proud to be able to present a compelling range of projects to work on, as well as a variety of career directions for our staff.

Our team takes great pride and satisfaction in the work they do, so bring your passion and skills, we can provide the rest, both now and well into the future.

We have an opportunity to employ a team player to manage our yacht and powerboat valeting, and also to manage our busy boat lifting and launching activities. A track record in the leisure marine industry with experience in a similar role, or on superyachts, would be an advantage, but training will be provided for the right candidate.

Overview

  • Sell and manage valeting work
  • Manage a team of valeters
  • Manage lifts, launches & boat moving around the shipyard
  • Supervise safe storage of boats ashore
  • Manage a team of boat hoist operators

 

Valeting

  • Manage valeting team ensuring quality of finished product
  • Provide excellent customer service to clients including berth holders, brokerage, MOD
  • Prioritise and schedule work and issue job instructions
  • Liaise with clients, managers and brokers
  • Estimating, invoicing, collecting payment and record-keeping
  • Increase client base by promoting available services
  • Manage stock levels of cleaning products and consumables
  • Ensure all equipment is maintained in serviceable condition
  • Provide training on cleaning products and processes
  • Ensure all Health & Safety measures are in place and maintained including Work at Height, Work on Water, COSHH, Safe operation of equipment and use of products
  • Ensure all fleet vehicles are maintained in serviceable condition
  • Manage cleaning of pontoons on Marina, Yard Wall and Shipyard House
  • Manage cleaning of gantries and yard work areas
  • Manage cleaning of washroom facilities

 

Boat Moving & Storage

  • Phone & email contact with owners and skippers
  • Quoting customers
  • Following up with customers after quoting
  • Process customer instructions
  • Process project manager boat moving requests
  • Raising job instructions
  • Update and manage the boat moving schedule on BMAPP
  • Producing a daily lift/launch list for the boat hoist operators
  • Invoicing boat moves
  • Invoicing ashore storage, cradle hire, etc
  • Cross-selling of other company services
  • Take instructions from owners for dry sailing launch and lift
  • Producing a lift/launch dry sailing list for the riggers
  • Invoice dry sailing one month in advance of new contract start

 

Attributes, skills and experience

High attention to detail

Customer relationship skills

Experience running a busy team

Scheduling and prioritising tasks

Personnel management to direct, control, coach and support a range of personalities

Safety, risk assessment and environmental awareness

In-depth knowledge of equipment and product use (incl. hazardous substances)

ERP system (training provided)

Microsoft Office

Strong communication skills to manage staff

APPLY FOR POSITION

If you feel you meet the requisite criteria and want to work in a company that values its staff, now and into the future, please apply in writing by sending a completed application form along with your CV to:

James Hollingsworth
Berthon Boat Company Limited
The Shipyard, Bath Road
Lymington, Hampshire
SO41 3YL
James.hollingsworth@berthon.co.uk

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