During our communications with you, over the telephone, face-to-face, in writing, via email, or via our website – www.berthon.co.uk – we may collect from you and keep a record of the following data in order to process your requests for our products and services.
Personal data: first name(s); surname; title; gender; home address; email address, contact telephone numbers; occupation, IP Address;
Financial data: bank details; payment card details (without verification #);
Transactional data: details of payments to and from your account with ourselves; invoices, statements and associated payments; and/or
Usage Data: Data on how you use our products and services. We may monitor your views on our website for the purposes of improving our service and helping to improve our business. This may include collating details such as your IP address and your device data including a general location.
Please advise us at any time if your information changes or is inaccurate, so that we can update our records and systems.
We may use the information you provide to us in the following ways:
We may share your personal data with our subsidiaries and associated companies within the Berthon Boat Company Ltd Group:
We may also share your data with:
We will only share your data where it is necessary to fulfil our obligations, or where it is necessary to protect our legitimate interests where there is no detrimental effect on your fundamental rights and freedoms.
We will hold your personal information on our records and systems for no longer than necessary for the purpose for which the information was collected.
Where you withdraw your consent for us to hold your data, your personal information will be deleted from our records and systems within one calendar month. Please be advised that without your consent we may be unable to provide the products and services that you have requested.
You are entitled to object, restrict and withdraw your consent for us to hold your data, at any time. Should you wish to do this please contact the Data Protection Officer at Berthon Boat Company Ltd, The Shipyard, Bath Road, Lymington, Hants. SO41 3YL. Please be advised that where we are required to hold your data under other lawful bases for processing, we may not be able to remove your data in line with your request.
You have the right to request sight of personal data and information that we hold about you. Should you wish to proceed with a subject access request please contact the Data Protection Officer in writing at Berthon Boat Company Ltd, The Shipyard, Bath Road, Lymington, Hants. SO41 3YL. You will need to provide two forms of confirmation of your identity with this request which can include;
To fulfil our obligations to you for our products and services it may be necessary for us at times, to transfer your personal data outside the UK and EEA during the course of business. We will only do so where the organisation and third countries receiving and processing your data have adequate safeguards in place, and the protections afforded by those countries do not undermine the protection afforded by the GDPR standards.
You have the right to lodge a complaint with a supervisory authority – the Information Commissioners Office – if you do not think we are handling your data correctly. The Information Commissioners Office can be contacted on 0303 123 1113, or, visit their website on https://ico.org.uk/concerns
However, if you wish to make an initial complaint please contact our Data Protection Officer at Berthon Boat Company Ltd, The Shipyard, Bath Road, Lymington, Hants. SO41 3YL.
If you need any further information please write to us at Berthon Boat Company Ltd, The Shipyard, Bath Road, Lymington, Hants. SO41 3YL or alternatively we can be contacted on telephone number +44 (0)1590 673312.
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