Service Manager

At Berthon, we believe that our history and our people make us what we are today – a family-run business offering exceptional maritime services from our world-class facilities.

Berthon is an innovative and spirited company, committed to your individual development. We are proud to be able to present a compelling range of projects to work on, as well as a variety of career directions for our staff.

Our team takes great pride and satisfaction in the work they do, so bring your passion and skills, we can provide the rest, both now and well into the future.

We are looking for a service manager to support our marina and brokerage customers with their boat maintenance and repairs.

 

Duties and Responsibilities

  • Following up enquiries from customers
  • Pursuing opportunities
  • Liaising with manufacturers regarding specifications
  • Viewing boats to draw up technical specification
  • Costing labour and materials
  • Preparing estimates
  • Following up customers after estimating
  • Obtaining signed orders & deposit payments
  • Scheduling work
  • Prepare project plans at both high and detailed level
  • Managing labour
  • Managing materials
  • Managing sub-contractors
  • Checking timesheets
  • Monitor and control progress against plan to ensure timely completion
  • Record and act upon quality issues and prepare rework plans
  • Monitor and control costs to ensure profitability
  • Maintain accurate up to date records
  • Setting to work
  • Sea trials
  • Familiarisation of new equipment with operator
  • Invoicing & the collection of payment
  • Continued service of the customer
  • Further duties as may be required for the effective and efficient running of the company

APPLY FOR POSITION

If you feel you meet the requisite criteria and want to work in a company that values its staff, now and into the future, please apply in writing by sending a completed application form along with your CV to:

Dominic May
Berthon Boat Company Limited
The Shipyard, Bath Road
Lymington, Hampshire
SO41 3YL
dom@berthon.co.uk

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